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Anonymous users will not receive email confirmation or notification of completion. Although all app users must register to submit and track their requests, submissions can be made anonymously. Customers are notified when the project is completed. Each request has a pre-assigned “Expected Close Date,” which is given to the customer via email. The employee receives an email notification indicating the need to resolve a request.
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What is stan app software#
When a new request is entered into the system by a resident, the software automatically routes the request to the appropriate individual within the County organization. The app, which partners with the County’s web-based Customer Relationship Management (CRM), allows users to efficiently enter and track service requests online. Benefits include property tax information and resources, the ability to request vital records, view pets available for adoption, find public health clinics, social services and access most County services from the convenience of a mobile app. The new and improved mobile app will more easily facilitate interaction between residents and the County. Stanislaus County has used GoRequest as a Government Outreach platform since 2006. “With most all of our services at your fingertips in a well-organized, user friendly mobile app, we are ready to serve you wherever you are,” he added. “This is a great new tool for Stanislaus County residents who want convenience when connecting with County government,” said Board of Supervisors Chair, Vito Chiesa.